Disney+

Iain Carson

While content is excellent, I do experience a couple of issues with the app itself. It took me a while to realise that aspect ratio issues in many programmes, which result in black bars on all 4 sides of my screen (Sony Xperia 5 III), could be resolved by pinch-to-zoom...! Randomly, I often see "an unexpected error occurred" while nothing appears to actually have gone wrong. This affects both downloaded and streamed shows. More QoL issues, but that is the most annoying.

Jan 31, 2025 04:10:10

Anthony Bashor (crazyguy)

Good app overall experience, just not worthy of the cost anymore though. 79.99 (6.66 monthly) is a good price yearly but bumping pricing up 60$ (to 11.66 monthly) is wild and unacceptable for a streaming service to do. It's very unnecessary to almost double the cost for a service that gates you from new movies in theaters and recent episodes of shows on their networks. It would make more sense if it was integrated with their app but it isn't. This is a bad move on their part business wise

Jan 30, 2025 11:46:13

CJ OMahoney (CJ)

Constant circling loading, password wrong even though its correct, downloaded videos can't be watched (screen is blank, can't delete them either)... seriously My family just got this subscription so how can this be an issue years after its release? Netflix and Prime may not have all I want to watch but at least it works!!! And yes my Internet connection is great and I'm using flagship/current devices. The content is great but I can't get any of it.

Jan 30, 2025 08:01:21

David Reinhardt

Used to be a good app, but has gotten worse over time. Continually stopping to buffer or just quits altogether. I have 6 other streaming apps that work flawlessly and can stream 3 different movies simultaneously on 3 different devices, but this app can not even handle 1.

Jan 29, 2025 00:43:42

David L.

Using Chromecast is really awful. The connection often drops during ad breaks, and scrolling is hard. It doesn't show you the time you scrolled to. If you do it more than once or twice, the Chromecast freezes or loses connection. Also why give an option to download then say it's not available on an ad-supported account, and not give an option to upgrade? Nobody thought through the whole user experience.

Jan 28, 2025 19:42:28

Meredith Thomas

I own all the big streaming apps and this is by far the worst. Almost any show or movie I stream on Disney+ will at some point through the show do one or more of the following, 1. Randomly quit 2. Sound and picture loose their sync 3. Skip for no reason 4. Restart for no reason This does not happen almost ever on any of my other streaming services. Do better Disney.

Jan 28, 2025 00:42:46

Aaron

The app seems to rarely or never track played episode progress (eg the blue bar) when casting to Chromecast. I end up having to skip through episodes I'm not sure I've seen. Super annoying. Moved to one star because of the absolutely terrible fast forward/reverse. Doesn't show you the time you're moving to so you're left to guess using an awkward slider that has very little precision. Pretty basic stuff for a video player!

Jan 28, 2025 00:33:05

Matt L

The one star is for the mobile version of the app, not Disney+ as a whole. Often, I would go to watch a video and it just wouldn't load, even if I downloaded it first. When this happened, it would continue for weeks at a time before randomly working again, then stop again a few weeks later. Since the Disney+ platform doesn't change much from mobile, to browser, to smart TV, I figure there isn't much else to rate the app on other than just working consistently and with quick fixes when it isn't.

Jan 27, 2025 16:07:47

Tyler

On S23 ultra I close the app and it plays on pop-up and I couldn't close it. On Samsung TV the app constantly freezes and I have to uninstall the app, install and then log in again. Also when an episode is done like a short episode of Minnie's bow toons, it takes 20 seconds to go to the next episode. My toddler doesn't need to see credits for 20 seconds. When you replay an episode, it starts at the credits. By far the worst streaming app we use. With the money you make there's no excuse.

Jan 27, 2025 15:15:21